Frequently Asked Questions
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*A mandatory picture of your hair is needed for your consultation. Otherwise your booking will not be confirmed.
I need to see the length on your back, by you taking a pic with your back facing a mirror. For very long hair, stand to your side. For man-buns, top-buns or an undercut. A ponytail pic is great.
A quick hair selfie is fine if you need to book right away. Please send me a proper photo as soon as you can and tell me when and where you will be sending it.
*Please detail what color braiding hair you'd like by viewing the chart on my booking platform. Add examples of the style you like and anything else I need to know for your booking.
Make sure your hair length is 7cm and up for knotless braids and 13cm and up for stitch cornrows.
Please self measure your hair with a ruler at the front of your hairline, sides and back. Send me the lengths to confirm wether Im able to do the style for your hair length.
Also choose whether you want to do city bookings or shore bookings. All cornrows and short styles are in the city. Styles that take longer are on the shore.
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**Your arrival
-No perfumes/colognes, Im sensitive.
-Tell me if you have other bookings that day, so I’m not rushed.
**YOUR POLICIES
1. Deposit - Is non-refundable with 1 reschedule attempt if cancelled before your booking. Cancel on the day, new deposit.
3. Lateness - City bookings, please be on time. North Shore bookings 19min grace period and a $1 for each minute there-after.
4. Hair prep- City bookings has the choice of a shampoo session. Otherwise read your braids hair prep on my Q&A site page. Follow to avoid a $40 fine. Need help? please ask.
5. Afterpay- remaining balance has a 18% surcharge. A link will be sent to be paid that day.
6. All styles confirmed and started are non refundable. Braiding hair is washed before install. Add an extra 30mins-45mins for finishing touches, pictures/videos.
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☆HAIR TEXTURE TYPE☆ STRAIGHT TO CURLY(Caucasian, Polynesian, Asian, Spanish etc) Only use a moisturising or hydrating shampoo and do not use a conditioner.
1. Only use a water based spray leave-in and heat protectant which you can buy at chemist warehouse. After your shampoo routine.
Recommended products: John Freida Leave-in conditioner Spray or Hask Heat Protectant. All water based.
2. Detangle your hair from ROOTS to TIPS. Blow dry your hair and or straighten your hair if you have wavy, curly hair or big full hair, so its tamed and easier for me to manage. Do not arrive with wet hair.
**DO NOT USE ANY ADDITIONAL PRODUCTS LIKE CREAMS, OILS OR BUTTERS ON YOUR HAIR OR SCALP.
☆HAIR TEXTURE TYPE☆AFRO COILY/TIGHT CURLS: Please use a moisturising or hydrating shampoo and conditioner.
1. Only use a water based spray leave-in and heat protectant which you can buy at chemist warehouse. After your shampoo routine.
Recommended products: John Freida Leave-in conditioner Spray or Hask Heat Protectant. All water based.
2. Detangle your hair from ROOTS to TIPS. Blow out your hair using the tension method (view on youtube), special blow out brush or by using a blow dryer attachment comb. Plait or twist your hair to keep your hair stretched and allow to air dry the day before your booking. Protect your hair from rain. DO NOT COME WITH WET HAIR.
**DO NOT USE ANY ADDITIONAL PRODUCTS LIKE CREAMS, OILS OR BUTTERS ON YOU HAIR OR SCALP.
Failure to follow or not ask for help, will result in a $40 fine. Your main aim is to follow product usage and arrive with dry hair. If you do not have the right heat tools please tell me.
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No edge control (hard gel) isn’t supposed to be used on your scalp. Its a product made for your hair. I do not put this on my clients scalp. Social media is showing you a trend from people who do not realise this clogs the hair follicles, which can produce itching and irritation.
I have picked a formulation that is gentle on the skin with a soft scent. If in stock, I do use Malibu C B5 scalp skin and hair as a hydrating and soothing mist spray. I may also give it to my clients with your complimentary Malibu C Scalp wellness shampoo.
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Drink plenty of water the day before your booking, so you're well hydrated, have an early sleep, so you’re prepared if you have a long session. Eat a good breakfast, bring food, snacks, water or drinks for you to eat.
If its winter or colder, wear warm clothing, you can even bring a blanket. For winter weather, there will be heating available as well. Hot water bottle optional.
No HOODIES would be great, they get in the way when taking pictures of your braids. Just sweaters please if you can.
Netflix and youtube will be available to watch, but you can bring your books, magazines or laptop to chill out.
All my styles have an average time next to the price on my booking site. It varies depending on the density and length of the clients hair.
Not following hair prep advice or coming in late will also extend the time. Please add 30mins-45mins at the end of your booking, for finishing touches, pictures and video.
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Yes I do. Afterpay is only available for styles on my booking page. It is not available for custom styles because I do not know the exact timing to give you an exact price.
Your choice to use Afterpay has an 18% surcharge. Deposits are exempt from this service. An Afterpay link will be sent to you to be paid that day.
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Its totally understandable and can be a traumatic experience. I know this very well from my client stories.
I offer my clients knotless braids which are a low tension way of braiding, it is completely different from box braids which can be rather tight in the wrong hands.
I also know how to reduce tension in cornrows from the starting point, so you don’t get a facelift. Everything is technique and know how to adjust and tweak styles for comfort.
I mainly help clients have a positive braiding experience.
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Yes I will be working on K’road at the Komorebi Collective on Fridays and 1 Saturday every mid month.
City bookings provides you with an add-on for shampoo services. That addresses product and hard water build up that makes the hair dull, dry, lifeless ad brittle.
Styles there will mainly be 3 hours or less. Which are short-term styles that last anywhere from 1 ½ -3 weeks. Its a great option if you need convenience and love to be pampered right in the city.
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For knotless braids your actual hair length should be at least 7cm or longer. If your entire head is 7cm, there will have to be an extra charge, as it takes more work on my part to braid your short hair.
For stitch cornrows at least 16cm is a good start. If its 13-15cm which is on the short side, then the side cornrows is best. Especially for non afro textured clients. If you have afro textured hair, there is a bit of flexibility on required length for cornrows.
For specifically Knotless curls/waves, your hair length should be mid back or shorter.
For regular knotless braids. most hair lengths are fine. If your hair is very very long, an add-on fee for Xtra long will be needed.
Please measure the length of your hair in the front, sides and back with a ruler. Text me the lengths. Let me know if your hair is on the shorter side before you book.
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This all depends on your braiders experience, technique and hair care knowledge.
Cornrows are short term 2-3 weeks
knotless braids are long term 4-8 weeks
Braids last a bit longer on afro hair types. You can read more about that in my blog.
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YES YOU CAN!
and its a must to keep your scalp nice and healthy and smelling clean. Not shampooing for long periods of time is a big no no and can cause adverse reactions in the long run. removing yeast and bacteria from the scalp is very important.
Your wash days are not as frequent with braids in though. You can shampoo every week to week and half. I give you tips on how to do mini cleanses in between. Especially for people who exercise and sweat more often.
I also offer complimentary shampoo and scalp spray to keep your scalp and hair happy.
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Yes braiding hair is soaked in vinegar, a few drops of tea tree oil and washed with gentle antibacterial soap, rinsed with water and hung in the sun to dry.
Even if you get a bit of itching because you may be the 1 out of 10 cases with an extremely sensitive scalp. There are ways to stop itching etc in its tracks. I will take care of you dont worry.
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You should always do your fades and taper cuts before you come to get your braids done.
This is so I can see where I have to braid properly and your after pictures are great looking for the camera.
I dont mind if you got your taper fade 2 weeks ago..but if its been a month or more, please get it done. We also have 3 barbershops in Milford. So if you run out of time. You can go to them.